Mubiruhuko byawe, ntakintu kirengana, ugomba kwitegura kunanirwa kwinshi kwacumbika muri hoteri, ushobora kuba utarigeze ukekwa. Twasuzumye ibibazo byibanze ntabwo byahuye nabwo bushobora guhura nabyo.
Ntutekereze ko kugura paki yuzuye mukigo gishinzwe ingendo bizagukiza kutumva neza nabakozi ba hoteri. Ikigo gishinzwe ingendo gifite intego - kugugurisha itike kandi yohereze kuri resitora itegura indege, serivisi ya setti na hoteri. Ikintu cyose kizaba muri hoteri ubwacyo ntikikireba. Icyakora, ba mukerarugendo benshi bashinjwe mu kigo cyose: Niba indege yagaburiwe nabi - ikigo gishinzwe ingendo, televiziyo mucyumba ntigihinduka - birumvikana ko ibirego byerekeranye na sosiyete.
Niba ufite ibibazo mubisigaye, ugomba gukemura neza abakozi kuruhande, aho uguruka cyangwa hamwe nabakozi ba hoteri.
Porter igukubita mucyumba
Ifoto: PilixAByay.com/ru.
Abakozi
Bimwe bisa nkaho abakozi bose ba hoteri ari umukobwa mwiza cyane. Mubisanzwe, abantu muri hoteri ni byinshi cyane, reka rero dukemure ninde:
Umwanditsi w'intebe. . Uwo mukozi umwe mu birori. Buri gihe ahagaze inyuma ya comptoir kandi yiteguye gutanga amakuru yose akenewe. Niba ufite ikibazo numubare, ukeneye ikarita cyangwa ntushobora kubona iduka, baza kumeza yakira, rwose uzagufasha. Byongeye kandi, uyu muntu niwe uguha urufunguzo rwicyumba.
Abatwara ibicuruzwa. Porter. Buri gihe yiteguye kuza gutabara kugirango azane imizigo, azerekana umubare nuburyo ibikoresho byamashanyarazi bikora.
Inhara. Concierge. Mubisanzwe uyu mwanya urimo amahoteri ahenze gusa. Azakemura ibibazo byawe byose bijyanye nurutonde rwo kwiyongera, kugura amatike yibyabaye, kubika Nanny cyangwa murubanza mugihe ukeneye gukaraba ibintu.
Serivisi y'icyumba. Serivisi y'icyumba. Iyi serivisi irahari mugihe hoteri ifite resitora. Wita gusa muri resitora, kandi uzazana ifunguro rya nimugoroba cyangwa ifunguro mucyumba.
Kubungabunga urugo. Gusukura mucyumba. Ibintu byose birasobanutse hano: umukozi wihariye araza aho uri kandi akuraho burundu icyumba.
Umukozi / gutegereza. Umukozi. Mubisanzwe bakora mugitondo cya mugitondo. Muri Hotel × 4 cyangwa 5 bakorera no gusangira.
Kandi uru ni urundi rutonde rwuzuye rwabakozi bashobora gufasha gukora ibiruhuko byawe byoroshye kandi bituje.
Gutura bibaho kugeza saa sita
Ifoto: PilixAByay.com/ru.
Kwakira
Ibikorwa byakirwa mu masaha runaka, ariko, muri Hoteri bihenze, abakozi bakirwa bagomba kuba bari ku kazi. Barashobora kubaza ibibazo byose ushimishijwe, ariko ntukeneye kujuririra cyane, kuko ibibazo byinshi ushoboye kwimenye, kandi abashyitsi ba hoteri baraba barenze abakozi.
Ibibazo bitarenze ubushobozi bwabakozi bakiriye bifitanye isano nibibazo cyangwa ibya ngombwa mubyumba, ibibazo bijyanye nakazi ka resitora, urashobora gusaba gucapa pasiporo. Mubyongeyeho, urashobora gukoresha umutekano wa hoteri hanyuma ugatabora tagisi no kwiyongera, ariko ibi bimaze kwishyura.
Uzahora ufasha kwandika urujijo.
Ifoto: PilixAByay.com/ru.
Gutura no kugenda
Gutura (Kugenzura) muri hoteri nyinshi ku isi bibaho kuva amasaha 12 mu kinyejana hamwe na 14.00. Ariko, buri mahoteri afata gahunda zabo. Mugihe cyo hasi, urashobora kuba muri hoteri igihe icyo aricyo cyose niba umubare witeguye muriki gihe.
Guhaguruka (kugenzura) bikorwa mugihe runaka - kugeza igihe cyo kwishyura numero yawe irangiye. Niba udakuyeho numero kumasaha yagenwe, urashobora gutangira kwiyandikisha ku nyungu. Muri Hoteri menshi, gusiga bibaho kugeza 11.00, ni ukuvuga, imbere yumuja aje mucyumba kumutegurira gutura hamwe nabashyitsi bashya.
Uburyo bwo Kwitwara muri Hotel
Birumvikana ko ntamuntu uzagugenda kuri Inkweto, kugenzura, ukomeza gutumiza cyangwa utabitse. Ariko, hariho kandi amategeko akomeye, ihohoterwa ribangamiye ihazabu cyangwa kwirukanwa.
Ibibujijwe muri hoteri:
Nyuma ya 22.00 birabujijwe ko urusaku rwinshi kugirango rutabangamira abandi bashyitsi basigaye. Bitabaye ibyo, ubangamiwe n'abapolisi basuye hoteri.
Gutwara muri resitora ya hoteri. Ibyo wifuzaga kuva muri resitora, urashobora kugutera inkunga, uzakenera kwishyura mugihe ugenda. Kandi ntutekereze gutongana, na none, hamwe no gusobanura cyane umubano ushobora gutora kuri sitasiyo ya polisi.
Niba uhisemo gutumira abashyitsi babikora bagera kuri 22.00, bitabaye ibyo, hoteri irashobora kugusaba kwishyura undi muntu.
Gufunga cyane itabi, hamwe na hoteri yose.
Kunywa ibinyobwa bisindisha kubantu bari munsi yimyaka 18 nabyo bihanishwa.
Yashakaga kohereza ibicuruzwa muri hoteri.
Gutumiza kw'inyamaswa nta nteguza no kubahiriza amategeko ajyanye na hoteri zabo.