Ksenia Kazakiva afite Salon yubwiza, iherereye muri kimwe mu bice bikomeye bya Almaty. Afite abakozi 22 muri leta, na studio yubwiza ninning itanga amoko arenze mirongo itandatu ya serivisi zitandukanye. Salon Ubwiza buzana amafaranga yinjiza kandi meza, ariko ntabwo buri gihe. Ninama, uburyo bwo gukuraho ubucuruzi bwawe mu bayobozi, Ksenia Kazakiv yiteguye gusangira n'abasomyi.
Imirimo irindwi ingamba yo guteza imbere Salon kubatangiye:
1. Gusesengura abanywanyi no kumenya imiyoboro ishimishije ya B ishimishije yo kwamamaza kugirango ikurure abakiriya.
2. Kusanya ibiciro byabanywanyi bose bagagereranya igiciro, kora isesengura rya serivisi zizwi cyane kubanywanyi, ndetse no gutuma urutonde rwabuze rwibihe bizwi muri serivisi zawe.
3. Gusesengura ubuhanga bwo gukorana nabakiriya, abakozi no gusobanukirwa amakosa nyamukuru.
4. Kora amahugurwa y'abayobozi na ba shebuja ku kugurisha na tekinoloji ya serivisi.
5. Kora urwego rwo murwego rwohejuru rwabakiriya kandi ubasuzugure mubuhanga bwabakozi.
6. Kugena sisitemu yo gukurura abakiriya.
7. Kongera amafaranga buri kwezi kuri 10-20% mumwaka.
Sisitemu yo gukurura abakiriya mu kabari ni inzira igoye ikubiyemo uburyo butandukanye: Iyi ni yo kurema ishusho nziza ya Salolon ubwayo (iyi myumvire myiza kubakiriya, gutera inkunga, bifasha gushiraho ibyitwa " radiyo ya saraf. Ntibishoboka kandi gusuzugura uyumunsi bishoboka byimbuga rusange, kurugero, "Instagram". Twashora ingengo nini mu guteza imbere akazu mu buryo bw'ibyapa mu rwego rwo kuzamuka, radiyo, gutera inkunga mu marushanwa ya siporo, nk'urugero, nka Miss Bikini n'Ubaka.
Ksenia Cosshacks
Kuki ubucuruzi bwawe budashobora kuzana amafaranga?
Buri nyir'ubucuruzi arashobora guhura nibibazo, kurugero, nta nyungu. Kuki bibaho nuruhare ubwiza bwubwiza bwubwiza bwubwiza bukinira ibi? Inama nyinshi kubyo kugirango witondere cyane.
1. Ahari ikibazo nuko abayobozi kumeza yakira batazi gusaba abashyitsi.
2. Abayobozi ntibazi neza kandi neza serivisi za salon yawe.
3. Abayobozi ntibatanga serivisi zinyongera, bityo ntibayongereye impuzandengo yumukiriya.
4. Abakozi b'ubwiza bwose Salon rwose ntiyigeze barenga amahugurwa na serivisi kubakiriya.
5. Umuyobozi wa kabine byibuze yigeze kugwa kubujura. Bibaho ko abayobozi basaba umukiriya gutanga amafaranga runaka mugihe serivisi zitumiza. Uyu muyobozi w'amafaranga ntabwo akoresha ku biro by'itike ya serivisi, ariko yiyemeza, ayinyura hamwe na Databuja uwo ari mu rugo. Ibi bintu birashobora kurengana nuko uzakora cheque miss hifashishijwe abaguzi rwihishwa ko utazaburira abakozi gusukura igeragezwa.
6. Ikibazo kinini nacyo gishobora kuba aricyo gishingiro cyabakiriya cyakozwe gusa mu kinyamakuru gishaje gusa no mumeza ya Excel kuri mudasobwa igendanwa, aho ibintu byose bigaragarira kandi ntakintu gisobanutse kandi ntakintu gisobanutse kandi ntakintu kigaragara. Rero, ibaruramari ryabakiriya no gukurura gusura inshuro nyinshi ntibizigera bishyirwa mubikorwa.
Kongera amarushanwa yubucuruzi no kongera amafaranga, buri mwaka tumara ibicuruzwa bitandukanye na serivisi kubayobozi na ba shebuja Salon.
Kurema no gushyira mubikorwa tekinike nshya hamwe nubuziranenge bwo gutanga serivisi muri salon yubwiza.
Igihe cyose cyo gutora abakozi ba salon yubwiza, dukora icyemezo cyabakozi bashya, tubafata mubyitonganyi. Kubakozi bashya, amahugurwa akorwa ku gipimo cya serivisi, itumanaho n'amahugurwa kuri serivisi y'abakiriya. Kugena no gushyira mubikorwa Ibarurabukuru rirambuye ryabakiriya base.
Tuzongeramo ibikubiye mumatsinda kurubuga rusange buri cyumweru turahamagarira abakiriya. Turateganya gushushanya no kwitabira buri kwezi, kimwe no gutangiza kwamamaza gukurura abashyitsi kuri salon.
Buri mwaka turimo gukura ibyifuzo birenga 20 byo kwamamaza kubikorwa byagutse bya salon.
"Buri mwaka tumara amahugurwa yo kugurisha no gufata neza abashinzwe kubungabunga abayobozi na ba shebuja Salon"
Ifoto: Ibisobanuro.com.
Kwitegereza ibintu byose byavuzwe haruguru, twashoboye:
1. Kuyongera cyane kwinjiza na kabine.
2. Binyuze kuri "Instagram" kuva kwamamaza bigamije, twasunitswe abakiriya barenga 60% bagura serivisi natwe kandi bashyizwe mu rufatiro rwabakiriya.
3. Twashizeho sisitemu yo kubara abakiriya, none gahunda ubwayo ihita yibutsa abakiriya ko igihe kirageze cyo kwiyandikisha kumanitire ukwezi nyuma yukwezi. Urashobora kandi kwigitabo Igihe kuri serivisi ziva kuri mudasobwa cyangwa kuri terefone, ziroroshya cyane ubuzima nabakiriya bacu, nubuyobozi.
4. Mubipimo bishya byabakiriya, abayobozi na ba shebuja ubu batanga serivisi zinyongera zishobora kugura umukiriya. Urakoze ibi, impuzandengo y'abakiriya iriyongera.
5. Kuva kubakiriya batangiye kubona isubiramo ryizerwa kandi ryiza kubyerekeye amahame mashya.
6. Bitewe nuko salon yatangiye guhatana neza, 2 "ishaje", igaragara kandi igaragara kandi ifite ireme hamwe nabakiriya babo bakuru basubiye.
7. Inyandiko zo kwakira telefoni yinjira kandi zisohoka kandi zigashyirwa mubikorwa, zitanga ihinduka rigeze kuri 45% yumubare wahamagaye. Amagambo amwe yoroheje: abakiriya 5 bakomoka kuri 10 bahise bategeka kandi baguze serivise. Kugereranya, mbere yiki kimenyetso cyari kimwe muri icumi.
8. Mu myaka mike ishize, sisitemu yo gucunga ibikorwa byubucuruzi muri salon yubwiza yagizwe kandi isuzuguwe kandi isuzumwa, itemerera kugabanya igihe cyo kuguma mu kabari, gukora imirimo igezweho, kandi yibanda ku ntego zifatika z'isosiyete.