Probably does not pass and the weeks in any office so that colleagues from different departments have no disagreement. Very often finding peaceful ways to solve professional skirmishes is not easy - I do not want to give up to anyone. But what to do if you understand that the colleague is obviously wrong? In this we tried to figure out.
Pick the "key" to a specific person
In any dispute, if you want to get out the winner, it is important to take into account with whom you are going to argue and prove your right point. For someone, it is important to decompose the information "on the shelves", and someone does not tolerate emotional discussions and, because of this unpleasant moment, will not make concessions, even if a person is aware of his right point. No need to urge your position, in the hope that a person will eventually agree with you and takes your point of view about an important working question, be careful and proceed by the situation.
Look for an approach to each
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Look for confirmation
Anyone is powerless before the facts, and therefore promises, assurances and beliefs are not supported by real facts will not help you in any dispute. If we are talking about professional misunderstandings, remember that you speak with a person from your field of activity, which means it knows no less, if not more, yours, which means without an evidence base will not be easy. Always justify your thoughts and approval.
"Collapse" your speech
It is no secret that people who know how to speak beautifully, 50% have more to their interlocutor. Creams and monotonous speeches quickly tire and force your opponent to be annoyed, which can turn a typical dispute on working in a real conflict, which will attract the attention of the entire office. Therefore, we try to enrich your vocabulary and learn from the "sharp" moments with jokes - it will help to discharge the situation and may force a person to think: "And maybe I should revise the attitude to this topic?"
Do not break a colleague
Sometimes we can be so captivated by the proving of our point of view that we do not notice how the interlocutor is visible and goes into an open offensive. So that this does not happen, try not to criticize your interlocutor, show that you respect his point of view, but you cannot agree with him in this matter. As a rule, a respectful attitude helps the second side of the dispute to resist the open conflict and "frank" a positive attitude towards you.